COVID Protocols
We are committed to doing everything we can to make Robbins Rehabilitation West a safe environment when you visit for one of your treatments. Therefore, we’ve decided to raise our usual standards of cleanliness and health safety even higher.
In our clinics you will notice the following:
Mask Protocol
***If you are exposed or not feeling well, please read the exposure policy below.
Exposure Policy
If you are UNVACCINATED (this includes if you did not receive the booster in addition to your vaccines) and have been within 6 feet of someone who is positive for covid for 15 minutes or more over a 24 hour period we ask that you do not attend your appointment. You will be allowed back into our facility if you test negative 5-7 days after exposure.
If you are FULLY VACCINATED (You received all vaccines including the booster) and have been within 6 feet of someone who is positive for covid for 15 minutes or more over a 24 hour period, you DO NOT need to cancel your appointment unless you have symptoms. Please notify your treating clinic and our suggestion is that you get tested 5-7 days after exposure to be sure you are negative and you must wear a mask in our facility for up 14 days following initial exposure or until you have a negative test.
**Exposure definition is coming in contact with someone is if both of you were unmasked within 6 feet for 15 minutes or more within a 24 hour period.
Return Policy
Please call our office at 610-841-3555 to notify your treating office. Our current requirement is that you can return to therapy with a negative PCR test or 10 days from the start of symptoms, whichever comes first.
Robbins Rehabilitation West Staff Guidelines
Masks for our staff will be required if Northampton and Lehigh Counties are in RED (High) or YELLOW (Medium) categories. If Northampton and Lehigh Counties are in the GREEN (Low) category, masks will be optional and at the clinician/staff discretion. HOWEVER, if you as a patient request that your treating therapist wear one, he or she will put a mask on.
FAQ's
We are open Monday-Thursday 7am-7pm and Fridays 7am-5pm. Call 610-841-3555 or email Brian McDermott at brianm@robbinsptwest.com: DO NOT MESSAGE US ON SOCIAL MEDIA
If you email or call us after hours, we will return your email/call on the next business day.