We are committed to doing everything we can to make Robbins Rehabilitation West a safe environment when you visit for one of your treatments. Therefore, we’ve decided to raise our usual standards of cleanliness and health safety even higher.
In our clinics you will notice the following:
Cleaning & Disinfecting door handles, light switches, faucets, mats, toys, etc.
Applying hand-sanitizer or washing hands as soon as we get to work.
Applying hand-sanitizer or washing hands before and after eating and before returning to our work areas.
Sanitizing all workstations with Clorox wipes or lysol before working.
Washing our hands before and after seeing patients.
Using gloves, if needed, while treating our patients.
Apply hand-sanitizer and/or wash hands when departing the clinic.
All of our employees will be monitored and follow our COVID protocols.
Masks are currently OPTIONAL for patients at Robbins Rehabilitation West
***If you are exposed or not feeling well, please read the exposure policy below.
Our exposure policy is currently based on CDC recommendations
If you are UNVACCINATED (this includes if you did not receive the booster in addition to your vaccines) and have been within 6 feet of someone who is positive for covid for 15 minutes or more over a 24 hour period we ask that you do not attend your appointment. You will be allowed back into our facility if you test negative 5-7 days after exposure.
If you are FULLY VACCINATED (You received all vaccines including the booster) and have been within 6 feet of someone who is positive for covid for 15 minutes or more over a 24 hour period, you DO NOT need to cancel your appointment unless you have symptoms. Please notify your treating clinic and our suggestion is that you get tested 5-7 days after exposure to be sure you are negative and you must wear a mask in our facility for up 14 days following initial exposure or until you have a negative test.
**Exposure definition is coming in contact with someone is if both of you were unmasked within 6 feet for 15 minutes or more within a 24 hour period.
You tested positive for COVID, now what?
Please call our office at 610-841-3555 to notify your treating office. Our current requirement is that you can return to therapy with a negative PCR test or 10 days from the start of symptoms, whichever comes first.
Robbins Rehabilitation West Staff Guidelines
Our staff, if exposed or if positive for covid, follows the same standards as above. Below is our current mask policy.
Masks for our staff will be required if Northampton and Lehigh Counties are in RED (High) or YELLOW (Medium) categories. If Northampton and Lehigh Counties are in the GREEN (Low) category, masks will be optional and at the clinician/staff discretion. HOWEVER, if you as a patient request that your treating therapist wear one, he or she will put a mask on.
What is the best way to get in touch with us?
We are open Monday-Thursday 7am-7pm and Fridays 7am-5pm. Call 610-841-3555 or email Brian McDermott at email@example.com: DO NOT MESSAGE US ON SOCIAL MEDIA
If you email or call us after hours, we will return your email/call on the next business day.